The second-hand marketplace Shoppers Express Frustration Over Size Changes
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has altered its size classifications for women's and children's clothes failing to inform all shoppers about the modification.
Online Platforms Reaction
Many shoppers and sellers are posting online saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
The platform stated the updated approach better aligns with other platforms.
The platform has recommended to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Sizing System Changes
Earlier, the sizing featured one number and one letter, like S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Accounts
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
Another shopper, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million members, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
